1. You could enjoy free shipping when you spend RM199 and above on regular orders. For promotional item purchase, shipping fee shall abide to the stipulated promotion package and period.
2. All orders are shipped upon confirmed payment. Delivery will be done through Lalamove, Grab, ZTO Express, Citylink Express or our own delivery team, depending on the delivery location.
3. Shipping to Klang Valley (Kuala Lumpur, Shah Alam, Klang):
2-3 working days, not including Sat/Sun/Public Holidays
4. Shipping to Outside of Klang Valley (within West Malaysia only)
3-4 working days, not including Sat/Sun/ Public Holdidays
5. Shipping to East Malaysia and Singapore is unavailable.
6. Deliveries will be completed within 9am - 6pm, no timed delivery is available. During festive season such as Chinese New Year, Hari Raya and Mooncake Festival, do expect delivery to take longer to arrive due to significant surge in volumes. All orders may take up to 7 - 9 working days. We would encourage you to make your order earlier to avoid delay in shipping.
7. It is the customer's responsibility to make sure the recipient's shipping address and contact is accurate. Also, it is the customer's responsibility to make sure there is recipient at the shipping address within the delivery window. If delivery was unaccomplished due to wrong information provided by the buyer, we shall not be held responsible and customer needs to pay a re-delivery fee of RM25 to JDX via online transfer.
2. 商品将在确认收费了之后送货。我们按着邮寄的区域，使用 Lalamove, Grab, ZTO Express, Citylink Express 或自己的团队来运送。
3. 运送至雪隆区需要 2-3个工作日（不包括星期六、日及公共假期）
4. 运送至雪隆区以外需要 3-4个工作日（不包括星期六、日及公共假期）
6. 运送会在每日的 9am - 6pm 进行。没有指定时间运送。佳节期间（农历新年、开斋节及中秋节）由于订单量大大提高，因此运送将有可能需要7到9天时间完成。有鉴于此，我们鼓励您今早下订单。